Snagging List
A snagging list is a detailed record of minor defects, unfinished work, and imperfections that need to be corrected before a construction project is considered complete.
What is a Snagging List?
A snagging list (also called a snag list or defects list) is a comprehensive document that records all minor defects, incomplete work, and quality issues identified during a final inspection of a construction project. It's typically compiled before handover to ensure everything meets the required standards.
The term "snagging" comes from the idea of catching all the small "snags" or problems that need fixing before a job is truly complete.
When is Snagging Done?
New Build Properties
Snagging inspections typically occur:
- Before completion: While the builder can still easily access and fix issues
- At practical completion: When the property is substantially finished
- Before final payment: To ensure all work meets contract standards
- During defects liability period: Usually 12-24 months after completion
Renovation and Refurbishment
For renovation work, snagging happens:
- At the end of each phase or trade's work
- Before final sign-off and payment
- When preparing for client handover
Common Snag Categories
Finishing Defects
- Paint drips, runs, or missed spots
- Uneven plastering or visible joints
- Scratched or damaged surfaces
- Poor grouting or silicone work
- Visible filler or touch-up repairs
Joinery Issues
- Doors that don't close properly
- Sticky or misaligned drawers
- Gaps around door frames
- Damaged or scratched woodwork
- Missing or loose hardware
Fixtures and Fittings
- Loose handles or hinges
- Poorly aligned switches or sockets
- Damaged sanitaryware
- Scratched glass or mirrors
- Missing or incorrect items
External Works
- Unfinished landscaping
- Poor drainage or ponding
- Damaged or incomplete fencing
- Cracked or uneven paving
- Missing external fixtures
How to Conduct a Snagging Inspection
Preparation
- Schedule adequate time: Allow 2-3 hours for a typical house
- Choose good lighting: Natural daylight reveals more defects
- Bring proper tools: Torch, ladder, spirit level, moisture meter
- Have plans available: Check work against specifications
Systematic Approach
Work through each room methodically:
- Walls and ceilings: Check for cracks, uneven surfaces, paint quality
- Floors: Look for squeaks, uneven areas, damaged flooring
- Windows and doors: Test operation, check seals and locks
- Electrics: Test all switches, sockets, and lights
- Plumbing: Run taps, check for leaks, test drainage
- Heating: Check radiators, thermostats, controls
Documentation
For each snag, record:
- Location: Specific room and position
- Description: Clear explanation of the issue
- Photo: Visual evidence where helpful
- Priority: Urgent, standard, or cosmetic
- Reference: Number each item for tracking
Snagging List Template
| Item | Location | Description | Priority | Status |
|---|---|---|---|---|
| 1 | Kitchen | Paint drip on skirting board | Low | Open |
| 2 | Bathroom | Loose toilet seat | Medium | Open |
| 3 | Bedroom 1 | Window doesn't lock properly | High | Open |
| 4 | Hall | Squeaky floorboard near door | Medium | Open |
Who Does Snagging?
Self-Inspection
Contractors should conduct their own snagging before client inspection to:
- Catch issues early while trades are still on site
- Present a better finished product
- Reduce back-and-forth with clients
- Protect reputation and referrals
Client Inspection
Clients or their representatives inspect to:
- Verify work meets contract requirements
- Document issues before final payment
- Create record for warranty claims
- Ensure satisfaction before handover
Professional Snagging Surveyors
Independent snagging inspectors offer:
- Expert knowledge of common defects
- Objective assessment
- Detailed reports with photos
- Peace of mind for buyers
Managing Snag Rectification
For Contractors
Organise by trade: Group snags so each trade can address their items efficiently.
Set realistic timelines: Agree completion dates for all snag items.
Document completion: Take photos and get sign-off for each resolved item.
Quality check: Verify repairs before marking items complete.
Best Practices
- Address snags promptly while client goodwill remains
- Communicate progress regularly
- Don't create new snags while fixing others
- Get written sign-off when complete
Defects Liability Period
After handover, most contracts include a defects liability period (typically 12-24 months) during which:
- The contractor must return to fix defects that emerge
- Latent defects (not visible at handover) can be reported
- A retention payment may be held until period ends
- Final inspection occurs before retention release
Reducing Snags
During Construction
- Maintain high quality standards throughout
- Protect finished work from damage
- Clean as you go
- Conduct phase inspections before covering work
Before Handover
- Allow time for proper snagging
- Complete all work before inspection
- Clean the property thoroughly
- Test all systems and fixtures
Technology and Snagging
Modern snagging tools include:
- Snagging apps: Digital lists with photo integration
- Project management software: Track snags alongside other tasks
- Cloud storage: Share lists with clients and trades
- Reporting tools: Generate professional snag reports
The Bottom Line
A thorough snagging process benefits everyone—contractors demonstrate professionalism, clients receive quality work, and disputes are minimised. Taking time to identify and rectify snags before handover protects your reputation and ensures satisfied customers who'll recommend your work.
The key is being systematic, documenting everything, and addressing issues promptly while maintaining open communication with clients throughout the process.
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